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What to Know

Our Policies

The Aesthetics Lounge

Our Promise to You

At The Aesthetics Lounge, our clients are at the heart of everything we do. We strive each day to provide exceptional care and services that exceed expectations. Our goal is to build a warm, trusting, long-term relationship with you, and we take great pride in creating an experience you can feel confident and comfortable with.

We encourage you to share any questions, concerns, or feedback with us at any time so we can address them promptly. Your happiness and peace of mind are important to us.

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Cancellation & No-Show Policy

24-Hour Notice Required

We understand that circumstances beyond your control may cause you to cancel or reschedule your appointment. Therefore, there is no charge for cancellations or reschedules made 24 hours or more prior to your scheduled appointment time. One no-show or late cancellation appointment will be excused.

However, cancellations or reschedules made less than 24 hours in advance will be charged a fee no greater than $50.00. This fee will be charged to the card on file and is non-refundable.

Thank you for understanding and cooperating with us to ensure that we do our very best to serve the needs of our clients. By scheduling an appointment, you are agreeing to our cancellation and no-show policy.

Notice Required

24 Hours

Late Cancel Fee

Up to $50

First Offense

Excused

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Refund Policy

All Sales Final

All sales are considered final; therefore, we do not issue refunds.

Please note that aesthetic outcomes vary significantly among individuals, and while we strive for the best possible result, the desired outcome cannot be absolutely guaranteed. Clients are responsible for any subsequent treatments that may be necessary to achieve their desired results.

Before a service is performed, please consider all of the required protocols and side effects. We are committed to client satisfaction and are available to answer any questions or concerns you may have regarding the services we offer before purchase.

Sales Policy

All Sales Final

Questions

Always Welcome

Consultations

Available Before Treatment

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Children & Pet Policy

Adults Only Environment

At The Aesthetics Lounge, your safety, comfort, and overall experience are our highest priorities. To maintain a calm, protected, and hygienic environment for all guests, we kindly ask that children and pets not accompany you to your appointments.

We understand this may require planning, and we truly appreciate your cooperation. While we love children and animals, their safety, as well as the quality of your care, is very important to us.

We ask that all clients arrange childcare and pet care prior to their visit. Thank you for understanding and helping us maintain a safe, relaxing, and professional environment for everyone.

Environment

Adults Only

Pets

Not Permitted

Why

Safety · Comfort · Hygiene

Your Experience

Every policy exists to protect your comfort, safety, and care.

Clear Communication

No surprises. We believe in transparency at every step.

Mutual Respect

We value your time and ask for the same consideration in return.

Questions Welcome

Unsure about something? We're always happy to clarify.

Questions?
Let's Talk.

If you have any questions about our policies or want to learn more before your visit, we're here to help.

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